Find the issued voucher and check its details
Use the actual voucher email or document, not a screenshot of a gift-card preview. Review the currency, balance and expiry. Keep the redemption code private. The public terms describe validity from the purchase date, so scheduled delivery should not be assumed to extend it.
Choose the performance and seats
Find the production on tickadoo, check its age and access guidance, then choose an available date and tickets. The catalogue can change between the date a voucher is bought and the day it is redeemed. If the original suggestion is no longer available, explore another eligible experience.
Review the checkout calculation
Follow the voucher instructions and the account requirements in the current terms. Check that the credit is applied and inspect any balance to pay before confirming. Do not assume a card design, a referral link or a note from the giver applies credit automatically.
Keep the final booking confirmation
Once the booking is completed, use its ticket-delivery and admission instructions. The voucher itself is not the entrance ticket. Any changes or cancellation questions now concern the selected booking as well as the voucher terms; contact tickadoo support with the relevant reference.
Guidance checked 16 October 2026. Current voucher terms and the selected ticket booking conditions apply.